Includes bibliographical references (pages 283-285) and index
1. Organizational diagnosis: a valuable management tool -- 2. Preliminary assessment and startup -- 3. Data gathering -- 4. Process collected data -- 5. Corporate history and culture -- 6. Planning, strategy, and structure -- 7. Organizational resources -- 8. Organizational processes -- 9. Complete and deliver the diagnosis -- 10. Action planning and evaluation -- 11. Special applications of diagnostic techniques -- 12. Conclusion: issues and problems of organizational diagnosis
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